FAQ - Movon

What information do I need to provide to get a quote for moving services?
You will need to provide information about your current location, your destination, the amount and type of items you need to move, and the desired move date.
How do I find several moving companies to get quotes from?
You can search online for moving companies in your area or ask for recommendations from friends and family. Make sure to get quotes from at least three different companies to compare prices and services.
What factors affect the cost of moving services?
The cost of moving services can vary depending on factors such as the distance of the move, the amount and type of items to be moved, whether you require packing or additional services, and the time of year.
How long does it typically take to get a quote for moving services?
It usually takes a few days to receive a quote from a moving company. However, some companies may offer same-day quotes if you provide all the necessary information upfront.
What should I look for in a moving company besides the price?
Besides the price, you should look for a moving company that is licensed and insured, has good reviews and a solid reputation, and offers clear communication and reliable customer service.
Are there any items you can not move?
Yes. We will not move firearms, ammunition, drugs, chemicals, plants and pets.
What happens if you get a parking ticket during my move?
Movon will take care of it and you won’t be charged.
Can I choose a day within the delivery window that works best for me to receive my delivery?
You or a representative must be available to receive the items throughout the duration of the delivery window or we can guarantee a delivery date where you can select an exact day within the delivery window.
I have damaged items. Who can I call?
We apologize for any damages that may have happened during your move. Please call our Claims Department at email support@movon.com
Who can I call during the move if any issues?
Our support number is not public and visible on our website, but is sent with the email you received from us containing the order confirmation. When you accept a offer from us, we will automatically add your phone number as an accepted caller to our phone number. This gives you access to always be able to call us about your booked move. You usually get the fastest response if you send an email to support@movon.com. Det finns även möjlighet att kopplas fram på vårat journummer för kunder genom att ange det personnummer som användes i offerten. Då blir man uppmanad att ange sitt personnummer, och om ditt personnummer finns i vårat kundregister så kommer samtalet att kopplas fram till en av våra anställda. It is also possible to be connected to our emergency number for customers by entering the social security number that was used in the quote. You will then be asked to enter your social security number, and if your social security number is in our customer register, the call will be connected to one of our employees.
Cleaning services
Sure, we also offer cleaning services as part of our moving package. Our team will ensure that your old residence is left spotless and ready for the next occupants, and that your new home is move-in ready. Would you like us to include a quote for cleaning services in our final estimate?
How do I get the price for my moving from Movon?
To get a price for your move from Movon, you can start by filling out their online form with details about your move such as your current location, destination, and the size of your home. We will then provide you a quote.